Alexela's New Mobile App
Services:
- Customer Experience Systems
- Software Development
Technologies:
- Azure Cloud
- .NET
- Swift
- Java
The new mobile application for Estonia’s leading energy company Alexela provides customers with all the tools needed to quickly and conveniently get an overview of everything that is important for them – ranging from information about Alexela’s services, all the way to an overview of recent transactions and consumption.
Key Objectives
- Combine everything important for customers into one cohesive app: information about services, consumption history, invoicing and receipts
- Integrate various systems with the new mobile app whilst ensuring reliability and excellent ease of use
Uptime's Solution
- Back end solutions are built on Azure Cloud, Azure DevOps CI/CD, .NET Core, PostgreSQL, Radish cache, RESTful API integrations, Application Insights, NGINX, and others
- Front end solutions are built on JavaScript’s framework React; containers are built on the basis of operating systems, i.e. the Android container using Java and the iOS container using Swift
It was Alexela's goal to get closer to their customers by using a mobile app, and doing so by offering added value to the customer. The app helps to save the customer's valuable time but also gives them a better overview of everything that's important: an overview of locations, discounts, receipts, and electricity and gas bills.
Tanel Viin
IT Manager, AS Alexela
The new mobile application for Estonia’s leading energy company Alexela provides customers with all the tools needed to quickly and conveniently get an overview of everything that is important for them – ranging from information about Alexela’s services, all the way to an overview of recent transactions and consumption. In addition to creating the application’s back-end business logic and the integrations with various other services, Uptime was also tasked with creating the app’s user interface in cooperation with Alexela and the digital agency ADM Interactive.
Uptime approached the project with a clear vision and understanding: in an increasingly mobile-focused world, the customer needs to get a quick, clear, and convenient overview of everything that is important to them from their smartphone.
Thus, it became clear that the app must be able to provide an overview of Alexela’s services, show the customer their transaction history, and provide an overview of their consumption history. In addition to this, the app got a feature that added the ability to start navigating to the nearest Alexela service station or convenience store with just a few taps on the screen.